Help Center

Configure Mail Sending Service

 

Mail sending service is a basic service in DocCare. It uses SMTP protocol to send out emails.
Other services may depend on mail sending service, including

  • Send message by email.
  • Notify user when you upload a document.
  • Notify user when you update a document.
  • Notify user when you move a document.
  • Send comment to user by email.
  • Send document as email attacment.
  • Send document operation request and approval results.
  • Send link to reset password if the user forget his sign in password.
  • Notify user the administrator has activated his account.
  • Notify user to check in the document.
  • Notify user DocCare has discarded his check-out of the document on check-out expiration.
  • Notify workspace members there's a new document added to the workspace.

You can enter [Options]->[Configure Mail Sending Service] to modify the parameters. See figures below:
Configure Mail Sending Service
Before save your modification, you can click button [Test Email Setting] to send out a testing email. If the message says DocCare has successfully sent out the email, that means your SMTP setting is correct.

The table below describe each of the parameters for mail sending service.
Outgoing Email DocCare uses this email account as the sender's email. It can be a email address of a registered DocCare user.
SMTP Host The host name or IP address of the SMTP server. For example: smtp.gmail.com or smtp.163.com
SMTP User If the SMTP server requires user authentication, you should input the user name here.
SMTP Password If the SMTP server requires user authentication, you should input the password here.
SSL Enabled If the SMTP server requires SSL connection, please check the box here.
SMTP Port Number The port number used by SMTP server. Regularly, the Non-SSL SMTP port is 25, SSL enabled SMTP port is 465.